Vagaro fills the calendar. It does not hold the record.

Nobody thinks about this until something happens. A patient bruises badly and asks what was used. A complaint arrives fourteen months after a treatment. An insurer wants documentation. At that point the question is not whether you wrote something down, but whether what you wrote can be relied on.

Zdrovia keeps revisions. If a note is amended the earlier version stays, timestamped and attributed. Consent forms are versioned separately, so you can show the exact wording a patient signed rather than the wording currently on your form.

Photos live on the chart as dated pairs, encrypted at rest, with the consent for clinical use recorded separately from consent for marketing use. Those are different permissions and treating them as one is a common and avoidable mistake.

Retail inventory answers how many are left. Clinical inventory has to answer which vial went into which patient, and when the rest of that box expires.

Stock is received by lot with an expiry date, dispensed oldest first so nothing dies on the shelf, and can be quarantined if you are unsure about it. Each dispense links to the visit and the invoice line, so the trail runs from the delivery box to the patient.

The recall case is the one people quote, and it is real. The case that shows up monthly is expiry. For a clinic holding a few thousand dollars of toxin and filler, catching product before it has to be written off tends to cover the cost of the software on its own.

Add-on pricing is not dishonest, but it does make budgeting awkward. You buy the plan, then discover the thing you assumed was included is a switch with a price behind it, and the invoice drifts upward over a couple of years.

Zdrovia has three plans, each with an all-in card processing rate that drops as you grow. Solo is free plus 4% + 30¢ a transaction. Small Practice is $79 flat plus 3%, for up to 3 practitioners. Team Practice is $149 flat plus 3%, for up to 10 at one location, and $49 a month for each further location, with 3 more practitioners included. Charting, inventory, forms, photos and the patient portal are in all three; the AI scribe comes with the two paid plans.