Telehealth & Files
Zdrovia supports remote consultations through integrated telehealth video calling, and provides a file management system for attaching documents and images to patients, treatments, and visits — with annotation capabilities.
Telehealth
Zdrovia uses Jitsi for video conferencing, embedded directly in the application. No external software is required for clinical staff — patients receive a link to join from their browser.
Setting Up a Telehealth Visit
A telehealth visit is a regular Visit with its visit type set to Telehealth.
From the Schedule page:
- Create a new appointment
- Set Visit Type to
Telehealth - Save the appointment
From the Treatment page:
- Click New Visit in the header
- Set the visit type to
Telehealth - Save
Once created, the visit appears in the visit selector dropdown with a video indicator.
Starting a Telehealth Session
- Open the treatment page for the patient
- Select the telehealth visit from the visit dropdown in the header
- In the Visit tab, the telehealth widget appears at the top
- Click Join Call or Start Call
- The Jitsi video conference opens within the Zdrovia interface
- The patient uses their unique link to join from their own browser
The Telehealth Widget
When a telehealth visit is selected, the Visit tab shows the telehealth widget with:
- Call status — Waiting, In Progress, or Ended
- Join/Start button — launches the embedded video session
- Participant list — shows who is currently in the call
- End call button — closes the session
The video interface supports:
- Camera and microphone toggle
- Screen sharing
- Chat (within the session)
- Participant management
Conducting the Visit
While on the video call, the rest of the Zdrovia interface remains accessible. Staff can simultaneously:
- View and fill Visit Forms
- Review intake forms and history
- Take notes in the Chart editor (use the Expand toggle for more writing space)
- Record stock usage if products are being prescribed remotely
After the Telehealth Session
After the call ends, complete all visit documentation as you would for an in-person visit:
- Mark visit forms as complete
- Finalize your chart entry
- Record any prescriptions or product usage
- Generate an invoice if applicable
File Management
Zdrovia allows images to be attached to patients, treatments, and visits. Files can be annotated with a built-in drawing tool.
Where Files Live
Files can be attached at three levels:
| Level | Where to Access | Use Case |
|---|---|---|
| Patient | Patient profile → Files tab | Documents that apply to the patient overall (referral letters, ID documents, general lab results) |
| Treatment | Treatment page → Files tab | Documents related to the entire treatment pathway (treatment plan, referral for this treatment) |
| Visit | Treatment page → Visit tab → Visit Files | Documents specific to a single appointment (procedure photos, session scans, visit-specific lab results) |
Uploading Files
- Navigate to the appropriate tab (Files tab on patient or treatment, Visit Files on visit)
- Click Upload
- Select one or more files from your device
- Files are uploaded and displayed in the file gallery
Supported file types:
- Images (JPG, PNG, GIF, WebP)
- PDF documents
- Common document formats
Viewing Files
Files are displayed in a gallery or list layout. Click any file to open it in the file viewer.
The file viewer shows:
- The file content (image preview, PDF viewer, etc.)
- File metadata (upload date, file name, uploader)
- Annotation toolbar (for images and PDFs)
- Delete button
Annotating Files
zdrovia includes a built-in annotation tool for drawing and marking up files — useful for highlighting areas of interest in images or PDFs (e.g., marking a body region on a diagram, annotating an X-ray).
Annotation tools:
- Pen/Draw — free-hand drawing
- Highlighter — translucent colored highlighting
- Text — add typed text labels
- Arrows — draw arrows pointing to specific areas
- Shapes — rectangles, circles for callouts
- Eraser — remove annotation marks
- Color picker — change annotation color
- Undo/Redo — step through annotation history
To annotate a file:
- Open the file in the viewer
- Select an annotation tool from the toolbar
- Draw or add text on the file
- Click Save Annotations to preserve the markup
Annotations are saved as an overlay on the original file — the original image is never modified.
Deleting Files
Click the delete icon on a file and confirm. File deletion is permanent — ensure the file is no longer needed before deleting.
File Organization Tips
Since files can be attached at three levels (patient, treatment, visit), here are guidelines for choosing the right level:
| File Type | Recommended Level |
|---|---|
| Patient ID, health card scan | Patient |
| Referral letter for a specific treatment | Treatment |
| Before/after photos from a procedure | Visit |
| Consent form PDF (unsigned/external) | Treatment |
| Lab results from a specific appointment | Visit |
| General medical history documents | Patient |
| Treatment plan document | Treatment |
Privacy and Access
- Files are stored securely and associated with your organization’s account
- Access is controlled at the organization level — only staff in your clinic can view files
- When the Patient Visible toggle is used on charts, that applies to chart text only — file visibility is managed separately
- Telehealth sessions are encrypted end-to-end by the Jitsi platform
Tips
- During telehealth: Use the Expand button on the chart editor to get a larger writing area while still on the call, then minimize it to return to the full layout.
- Annotated images: Great for clinical photography workflows — upload before/after images and use the annotation tool to highlight treatment zones.
- File at the right level: Visit-level files make it easy to review what happened at a specific appointment; treatment-level files provide the overall clinical picture.
- PDF annotation: Use the annotation tool on uploaded PDFs to mark key sections of lab reports or referral letters for quick review during future visits.